1. What payment methods do you accept?

We accept all major credit cards, PayPal, and direct bank transfers.

2. How do I download my QuickBooks license after purchase?

You will receive an email with your license key and download instructions immediately after your payment is processed.

3. Can I return or exchange my purchase?

Yes, we offer a 60-day return period for unused and unopened licenses. Please refer to our Return Policy for details.

4. How long does shipping take?

Shipping typically takes 0-1 business days within the United States. Electronic deliveries are instant.

5. Is technical support available?

Yes, we provide installation guidance, activation assistance, and troubleshooting support via email and phone.

6. Can I transfer my license to another person?

No, all licenses are non-transferable and limited to the original purchaser.

7. What should I do if my license key doesn’t work?

Contact our support team with your order number and issue details, and we will assist you promptly.

8. Do you offer bulk or business licenses?

Yes, please contact us for information on volume licensing and custom solutions.

9. How do I track my order?

You will receive a tracking number via email once your order ships. Allow 48 hours for tracking updates.

10. What is your privacy policy?

We take your privacy seriously. Please see our Privacy Policy page for detailed information on data handling.

Contact Information

Gerumi LLC
Phone: +1 (571) 3662 998
Email: Contact@gerumi.com
Address: 10361 Frosty Ct, Manassas, VA 20109, USA